Role Purpose:

Reporting to Senior Administration Officer the successful candidate will be responsible for receiving Council visitors and direct them to appropriate offices as well as to manage the switchboard. Provides information regarding the organisation to the public, clients and customers

Key Performance Areas:

  • Cleanliness and orderliness of reception area.
  • Customer satisfaction
  • Visibility
  • Efficiency & Feedback

The main duties include but are not limited to:

  • Receive, screen and direct visitors and calls to relevant offices.
  • Take message and forward to relevant officer.
  • Answer customer queries and escalate the more complex issues.
  • Receive and register mail and deliveries

Salient Features

Closing Date:24th November 2023
Apply to:recruitment@botepco.org.bw
Email Subject:Must be the position applied for