Role Purpose:
Reporting to Senior Administration Officer the successful candidate will be responsible for receiving Council visitors and direct them to appropriate offices as well as to manage the switchboard. Provides information regarding the organisation to the public, clients and customers
Key Performance Areas:
- Cleanliness and orderliness of reception area.
- Customer satisfaction
- Visibility
- Efficiency & Feedback
The main duties include but are not limited to:
- Receive, screen and direct visitors and calls to relevant offices.
- Take message and forward to relevant officer.
- Answer customer queries and escalate the more complex issues.
- Receive and register mail and deliveries
Salient Features
Closing Date: | 24th November 2023 |
Apply to: | recruitment@botepco.org.bw |
Email Subject: | Must be the position applied for |